Sacred Sauna

By booking a mobile sauna through Sacred Sauna (referred to as "we," "us," or "the Company"), you (referred to as "Customer") agree to the following terms and conditions. Please read them carefully before making a reservation.

1. Rental Agreement

This agreement constitutes a legally binding contract between the Company and the Customer for the rental of the mobile sauna.

By completing a reservation, the Customer agrees to all terms outlined herein and is responsible for adhering to them throughout the rental period.

2. Rental Duration and Return

• Rental Period: The rental period begins at the agreed-upon time when the sauna is delivered or picked up by the Customer and ends when it is returned to the Company or picked up by the Company.
• Late Return: A late fee of [Insert Amount] per hour will be charged if the sauna is not returned at the agreed-upon time. If the sauna is more than [Insert Hours] late, we reserve the right to deduct from the security deposit or charge the Customer's payment method for additional rental days.
• Early Return: No refunds or credits will be issued for early returns.

3. Security Deposit

A refundable security deposit of [Insert Amount] will be required prior to the rental. This deposit will cover potential damages, cleaning fees, or late returns.

The security deposit will be returned within [Insert Days] after the sauna is inspected upon return. If the sauna is returned late, damaged, or unclean, we reserve the right to deduct the appropriate fees from the deposit.

4. Cleaning and Maintenance

The Customer is responsible for maintaining the sauna in a clean and tidy condition.

• Cleaning Requirements: The sauna must be wiped down, all personal belongings must be removed, and the provided cleaning supplies must be used to clean surfaces and floors. Any debris must be discarded.
• If the sauna is returned in a condition requiring excessive cleaning, a cleaning fee of [Insert Amount] will be deducted from the security deposit or charged to the Customer.
• Normal wear and tear are acceptable, but any damage beyond normal wear (e.g., burns, scratches, structural damage) will result in additional charges.

5. Damage or Loss

The Customer is responsible for any loss, theft, or damage to the sauna during the rental period.

• Any damage or missing parts will be assessed, and the Customer will be charged for the cost of repair or replacement.
• In the event of irreparable damage or loss, the full replacement value of the sauna (up to [Insert Value]) will be charged to the Customer.
• Insurance options may be available; please contact us for more information.

6. Safety and Usage

The Customer agrees to use the sauna in a safe and responsible manner.

• Prohibited Activities: The following activities are prohibited inside or around the sauna:
  • Smoking
  • Use of alcohol or drugs
  • Improper or reckless use of the sauna
  • Any illegal activities
• Capacity: The sauna has a maximum capacity of [Insert Number] people. Overloading the sauna may result in damage, for which the Customer will be held responsible.
• The Customer must follow all usage guidelines provided, including temperature settings and proper ventilation.

7. Delivery, Setup, and Pickup

• Delivery: If the Company is providing delivery, the Customer must be present at the agreed location to receive and inspect the sauna. Delivery fees may apply based on the distance.
• Setup: The Customer is responsible for ensuring that the sauna is placed on a stable and flat surface that can support the weight. The Customer must ensure that the sauna is connected to a safe electrical source, if applicable.
• Pickup: The sauna must be packed and ready for pickup at the agreed-upon time and location.

8. Cancellations and Rescheduling

• Cancellations: Cancellations made more than [Insert Number] days before the rental date will receive a full refund. Cancellations made within [Insert Number] days of the rental date will be subject to a cancellation fee of [Insert Amount].
• Rescheduling: The Customer may reschedule the rental up to [Insert Number] days before the original rental date, subject to availability and any price differences.

9. Liability

The Company is not liable for any injuries, accidents, or damages to personal property that occur during the use of the mobile sauna.

The Customer assumes all risk and liability for the use of the sauna and agrees to indemnify and hold harmless the Company from any claims arising from such use.

10. Force Majeure

The Company is not responsible for any failure or delay in performing its obligations under this agreement due to circumstances beyond its control, including natural disasters, severe weather, or government restrictions.

11. Governing Law

This agreement is governed by and construed in accordance with the laws of United kingdom, without regard to its conflict of law provisions.

12. Modifications

The Company reserves the right to modify these terms and conditions at any time. The Customer will be notified of any changes that affect current rentals, and updated terms will be posted on our website.

13. Acceptance of Terms

By proceeding with the booking and rental of the mobile sauna, the Customer acknowledges and agrees to these terms and conditions.

14. Dispute Resolution and Arbitration

In the event of any dispute, controversy, or claim arising out of or relating to this agreement, the parties agree to the following process for dispute resolution:

Arbitration Requirement: Both parties must submit the dispute to binding arbitration as a first step before initiating any legal proceedings. The arbitration must be conducted in accordance with the rules of a recognized arbitration service or as mutually agreed upon by both parties.

Good Faith Effort: Both parties agree to engage in the arbitration process in good faith, with the goal of resolving the dispute amicably and efficiently.

Finality of Arbitration: The decision of the arbitrator(s) will be final and binding on both parties, and may be enforced in any court of competent jurisdiction.

Legal Proceedings: No party may initiate legal proceedings related to this agreement unless the arbitration process has been fully completed and documented.

Location and Costs: Arbitration will be conducted in a mutually agreed location within the United Kingdom, and the costs of arbitration will be shared equally unless otherwise determined by the arbitrator.

Effective Date: 13/09/24